Your personal data is handled with the same care we apply to every aspect of the ram4d platform. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used, and the rights you hold over it as a registered Player.
In this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Company" / "We" / "Us" | ram4d and its affiliated entities operating the Platform at https://ram4d.cam. |
| "Platform" | The ram4d website, mobile interface, and all associated services at https://ram4d.cam. |
| "Player" / "You" | Any individual who registers an account or accesses the Platform. |
| "Personal Data" | Any information that identifies or could reasonably be used to identify a natural person, directly or indirectly. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion. |
| "KYC" | Know Your Customer — the identity and document verification process applied to all registered accounts. |
| "Third Party" | Any entity other than the Player and ram4d, including payment processors, game studios, and technology service providers. |
ram4d collects only the data that is necessary to deliver its Services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of Personal Data we may collect include:
2.1 Identity Data
2.2 Contact Data
2.3 Financial Data
2.4 Technical Data
2.5 Behavioral & Gaming Data
Minimal Collection Principle: ram4d adheres to a data minimization approach. We do not collect sensitive personal data categories (health data, racial or ethnic origin, religious beliefs, political opinions) unless specifically required for regulatory compliance in a particular jurisdiction.
Personal Data is collected through the following channels:
ram4d processes your Personal Data for the following purposes only:
4.1 Service Delivery
4.2 Legal & Regulatory Compliance
4.3 Platform Security & Integrity
4.4 Responsible Gaming
4.5 Service Improvement & Communication
The Company processes your Personal Data on the following legal grounds:
ram4d does not sell, rent, or trade your Personal Data to third parties for marketing purposes. However, we may share your data with the following categories of recipients where necessary:
6.1 Payment Service Providers
Your financial data is shared with banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process deposit and withdrawal transactions. These providers process data under their own privacy policies and are bound by banking secrecy obligations.
6.2 Gaming & Technology Providers
Certain Personal Data (username, IP address, session identifiers) is shared with our game studio partners (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) to deliver live casino, slot, and specialty game content. These providers act as data processors under contract and are prohibited from using your data for any purpose other than service delivery.
6.3 KYC & Verification Services
Identity documents and biographical data are shared with specialized KYC verification providers who validate documents against government databases and watchlists. These providers are bound by strict confidentiality agreements and data protection obligations.
6.4 Legal & Regulatory Authorities
We may disclose Personal Data to gaming regulators, law enforcement agencies, tax authorities, or courts where required by law, court order, or regulatory directive. Such disclosures are made in accordance with applicable legal process.
6.5 Service Providers
We engage third-party service providers for hosting infrastructure, email delivery, customer support ticketing systems, and analytics. These providers act as data processors under written agreements that require them to maintain equivalent security standards and use data only for the specified purpose.
No Third-Party Marketing: ram4d does not share your Personal Data with advertising networks, data brokers, or other third parties for their independent marketing purposes. The Company does not participate in cross-site tracking for behavioral advertising.
Personal Data is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law:
| Data Category | Retention Period |
|---|---|
| Identity & Contact Data | 7 years from account closure (regulatory requirement) |
| Financial & Transaction Records | 7 years from transaction date (AML and tax compliance) |
| KYC Documents | 7 years from account closure (regulatory requirement) |
| Gameplay & Betting History | 5 years from account closure (dispute resolution) |
| Technical & Session Logs | 12 months (security monitoring and analytics) |
| Marketing Consent Records | 2 years from consent withdrawal |
| Support Communications | 3 years from resolution (quality assurance) |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents reconstruction. Where deletion is not possible due to backup system architecture, data is isolated and flagged for deletion at the next technically feasible opportunity.
ram4d employs industry-standard technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction:
While we implement robust security measures, no system is completely immune to attack. You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us of any suspected unauthorized access.
The Platform uses cookies and similar tracking technologies to enhance user experience, maintain session state, and analyze Platform usage. The types of cookies we use include:
9.1 Essential Cookies
These cookies are strictly necessary for the Platform to function and cannot be disabled. They include session identifiers, authentication tokens, security cookies, and load-balancing cookies. No consent is required for essential cookies.
9.2 Functional Cookies
These cookies remember your preferences (language selection, display settings, responsible gaming limits) to provide a more personalized experience. These cookies do not track you across third-party sites.
9.3 Analytics Cookies
We use analytics cookies to understand how Players interact with the Platform, which pages are most visited, and where technical errors occur. Analytics data is aggregated and anonymized. We do not use third-party analytics services that track you across multiple sites.
You can manage cookie preferences through your browser settings. However, disabling essential cookies will prevent you from using certain Platform features. The Platform does not use advertising cookies or participate in third-party ad networks.
As a registered Player, you hold the following rights with respect to your Personal Data:
To exercise any of these rights, contact our Data Protection team at [email protected] with "Data Protection Request" in the subject line. We will respond within 30 days of receipt. Identity verification may be required before we process your request.
No Fee Policy: ram4d does not charge any fee for processing data protection requests unless the request is manifestly unfounded, excessive, or repetitive. You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe your rights have been violated.
The Platform is strictly intended for individuals 21 years of age or older. ram4d does not knowingly collect Personal Data from individuals under 21. If we discover that an account belongs to a minor, the account will be immediately suspended, all deposits refunded, and all winnings forfeited. The Personal Data of the minor will be deleted as soon as reasonably practicable.
If you are a parent or guardian and believe your child has registered an account on the Platform, please contact us immediately at [email protected] so we can take appropriate action.
ram4d operates internationally, and your Personal Data may be transferred to, stored in, or processed in jurisdictions outside Indonesia where our servers, service providers, or business partners are located. Where such transfers occur, we ensure that:
You acknowledge and consent to the transfer of your Personal Data outside Indonesia for the purposes described in this Privacy Policy. You have the right to request information about the safeguards applied to specific transfers.
ram4d reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform functionality. Material changes will be communicated to registered Players via email or prominent notice on the Platform no less than 14 days before taking effect.
The effective date of the current version is displayed at the top of this page. Continued use of the Platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not agree to a revised Privacy Policy, you must stop using the Platform and request account closure before the changes take effect.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your Personal Data is handled, please contact us:
If you believe your privacy rights have been violated and our response is unsatisfactory, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so we have the opportunity to address your concerns directly.
Every data practice described in this policy is backed by real technical and organizational controls that operate 24/7 to keep your information secure.
Every data packet traveling between your device and our servers is encrypted using TLS 1.3 with forward secrecy. Sensitive stored data (KYC documents, payment details) is encrypted at rest using AES-256.
Your Personal Data is never sold, rented, or traded to third-party marketers, data brokers, or advertising networks. We do not participate in cross-site tracking or behavioral advertising ecosystems.
Identity verification is conducted by specialized KYC providers using government database cross-checks and biometric validation. This protects both you and the platform from identity fraud and underage access.
Personal Data is automatically flagged for deletion when retention periods expire. Technical logs are purged after 12 months; closed-account records are deleted after 7 years in compliance with gaming regulations.
Only authorized personnel with a business need can access your Personal Data, and all access is logged and audited. Multi-factor authentication is required for all internal administrative systems.
If a data breach affects your Personal Data, we will notify you within 72 hours of discovery, explain what data was impacted, and outline the steps we are taking to mitigate harm and prevent recurrence.
Our Data Protection team is available to answer any privacy questions, process data subject requests, or clarify how your information is used. You can also review our Terms & Conditions and FAQ for related topics.